Summary
You can use the autohome.uz map without an account. We use your location only to show places near you, and only while you use the app. We do not sell personal data. You can delete your account and its data at any time from the app or by email.
Who we are
autohome.uz ("autohome.uz", "we", "us") operates the autohome.uz mobile app for iOS and Android and the website autohome.uz (together, the "Service"). We are based in Tashkent, Uzbekistan, and we are responsible for the personal data described in this policy.
We process personal data in line with the Law of the Republic of Uzbekistan "On Personal Data" and, where they apply to you, other data protection laws such as the EU General Data Protection Regulation (GDPR).
Data we collect
Data you give us
- Account details. If you create an account: your phone number (used for sign-in with a one-time code) and, if you choose, your name.
- Saved items. Places and cars you save, searches you save in Car Finder and your notification settings.
- Messages and reports. What you write when you contact support or report a wrong phone number, address or opening hours.
- Business details. If you claim a place: your name, role, business contact details and the photos and information you submit for the place.
Data collected automatically
- Location. Your device's approximate or precise location, only if you allow it. See Location.
- Device and app data. Device model, operating system version, app version, language, and a push notification token if you allow notifications.
- Usage data. Screens opened, place types and searches used, places viewed, and taps on "Call" or "Route". We use this in aggregate to improve the Service.
- Crash and diagnostics data. Crash reports and performance logs that help us fix bugs.
Data we do not collect
We do not collect your contacts, photos, messages, call history, payment card details or precise location in the background. The app does not record calls you place from it; the call is made by your phone's dialer.
| Data | Purpose | Legal basis | Required? |
|---|---|---|---|
| Phone number, name | Account, sign-in, saved items | Contract | Only for an account |
| Location | Show nearby places, distance, directions | Consent | No |
| Saved places and searches | Sync, Car Finder alerts | Contract | No |
| Push token | Notifications you turned on | Consent | No |
| Usage and device data | Analytics, improving the Service | Legitimate interest | No |
| Crash data | Fixing bugs, security | Legitimate interest | No |
| Support messages | Answering you, fixing place details | Contract / legitimate interest | No |
How we use it
- To provide the Service: show the map and places, calculate distance, sign you in and keep your saved items.
- To send notifications you asked for, such as new car ads that match a saved search.
- To answer support requests and correct place details.
- To understand which features are used and improve them, using aggregated statistics.
- To keep the Service secure, prevent abuse and meet legal obligations.
We do not sell personal data, and we do not use it for third-party advertising. We do not make decisions about you based solely on automated processing that have legal or similarly significant effects.
Location
The app asks for location permission so it can show places near you and the distance to them. Location is used while the app is open ("While Using the App") and is not tracked in the background. You can use the map without location by moving it by hand or searching for a city or street.
You can change the permission at any time in your phone's settings: on iPhone in Settings → AutoHome → Location, on Android in Settings → Apps → AutoHome → Permissions.
We do not store a history of your locations linked to your account. Usage statistics may include the city or district where the app was used.
Who we share it with
We share personal data only with service providers who help us run the Service, under contracts that limit their use of the data to our instructions:
- Hosting and database providers that store the Service's data.
- SMS providers that deliver sign-in codes to your phone number.
- Push notification services: Apple Push Notification service and Firebase Cloud Messaging by Google.
- Analytics and crash reporting tools that receive device and usage data.
- Map providers that serve map tiles; they receive your IP address and the map area being displayed.
When you tap "Route", the route opens in a maps app of your choice, and that app's own privacy policy applies. When you open a car ad in Car Finder, it opens on its source platform (for example avtoelon.uz or olx.uz), and that platform's policy applies.
We may disclose data if required by law, a court order or a lawful request by a public authority, or to protect the rights and safety of our users and the Service. If autohome.uz is reorganised or acquired, data may pass to the successor, which will remain bound by this policy.
Storage and transfers
Personal data of citizens of Uzbekistan is collected and stored on servers located in the Republic of Uzbekistan, as required by Uzbek law. Some service providers listed above, such as push notification and crash reporting services, may process limited technical data outside Uzbekistan. Where this happens, we use providers that apply appropriate safeguards.
How long we keep it
- Account data and saved items: while your account is active, and deleted within 30 days after you delete the account.
- Support messages: up to 2 years after the conversation ends.
- Usage and crash data: up to 14 months, then deleted or fully anonymised.
- Data we must keep by law: for the period the law requires.
Your rights
You have the right to:
- know what personal data we hold about you and get a copy of it;
- correct data that is inaccurate or incomplete;
- delete your data and your account;
- withdraw consent at any time, for example by turning off location or notifications;
- object to or restrict certain processing;
- file a complaint with the data protection authority. In Uzbekistan this is the State Personalization Centre under the Cabinet of Ministers.
To use any of these rights, write to info@autohome.uz from the phone number or email linked to your account, or include it in your message. We reply within 30 days.
Deleting your account
You can delete your account in the app at Profile → Settings → Delete account, or by following the steps on our account deletion page. Deleting the account removes your phone number, name, saved places, saved cars, saved searches and notification settings.
Children
The Service is meant for drivers and is not directed at children under 16. We do not knowingly collect personal data from children under 16. If you believe a child has given us personal data, contact us and we will delete it.
Security
We protect data with encryption in transit (HTTPS/TLS), access controls that limit who on our team can see personal data, and regular updates of our systems. No system is perfectly secure, but we work to protect your data and will notify you and the authorities of a breach where the law requires it.
Place details
Place pages show information about businesses: name, place type, address, coordinates, phone number, opening hours and links to public social media pages. This comes from open map data (© OpenStreetMap contributors), public directories, reports from users and the businesses themselves.
Where a place's details include data about an individual, such as a sole trader's name or personal phone number, that person can ask us to correct or remove it at info@autohome.uz. Owners can also claim their place to manage it.
Changes to this policy
We may update this policy when the Service or the law changes. We will post the new version on this page with a new effective date and, for significant changes, notify you in the app before they take effect.
Language
This document is published in Uzbek, Russian and English. If the versions differ, the Uzbek version prevails.
Contact
Questions about this policy, your data or anything else: info@autohome.uz.
autohome.uz, Tashkent, Uzbekistan.